Individual Needs

For information regarding at accessibility, please see the information below.

If you have further questions, please contact our team and a friendly staff member will get back to you.

  • Mobility

    All WSFB venues are wheelchair accessible and space for wheelchairs will be set aside for all ticketed shows – bookings are essential for all accessible services. We strive to make all outdoor venues as physically accessible as possible.

    Queensland Museum car park offers parking spaces for people with a disability on the lower level of the car park, with lifts available from the car park to the Level 2 main entrance. Accessible amenities are available throughout the precinct and after hours on the lower level of the museum.

    To discuss your access requirements and to book any access services or performances, please phone QTIX on 136 246 or the WSFB office on 07 3153 7816. You can also email us at [email protected].

  • Hearing

    Auslan interpreted performances are for audiences who are deaf and use Australian Sign Language. Experienced Auslan theatre interpreters stand to the side of the stage and interpret dialogue and any text into Auslan, signing live.

    If you require this service, we require bookings prior to Monday 8 March 2021. Interpreters cannot be guaranteed after this date, although we will do our best to accommodate your request. Audiences requiring this service please phone 07 3153 7816 or email [email protected]

  • Vision

    Guide Dogs and Assistance Animals are welcome at all WSFB events and venues, although bookings are essential. If you are blind or have low vision and want to attend an event, Guide Dogs Queensland can provide you with free advice on traveling safely from any location to your event at the Festival. Phone 07 3500 9060 to discuss your travel needs.

  • Tactile tours

    We also offer a guided hands-on experience of the WSFB for patrons who are blind or have low vision. Depending on the production/installation, patrons are given access to costumes/props in order to capture the atmosphere of the work. Tactile tours will occur throughout the WSFB, and patrons must book in advance; please phone 07 3153 7816 or email [email protected] Bookings are essential for all accessible services.

  • Relaxed

    The Hatchery is offering a sensory session designed for patrons with individual needs and their families, or anyone who may benefit from a quieter, more relaxed environment (this may include people with a learning or physical disability, autistic spectrum condition or sensory sensitivities).

    Please phone 07 3153 7816 or email [email protected] for bookings.

  • Companion Card

    WSFB supports the Companion Card program. For patrons who require assistance of a companion or carer, a second ticket is issued at no cost to the Companion Card holder. Please contact QTIX 136 246 to assist with your booking.

  • Accessible WSFB Program guide

    The WSFB program is available in the following alternative formats:

  • Get In Touch

    Your feedback helps us continue to improve our access program and services. Please get in touch with us on 07 3153 7816 or [email protected] if you have any queries or suggestions regarding accessibility.