Individual Needs

For information regarding at accessibility, please see the information below.

If you have further questions, please contact our team and a friendly staff member will get back to you.

  • Mobility

    A visit to The Museum of Tropical Queensland is made comfortable for people with individual needs with services and facilities including:

    • A passenger lift services all levels of the museum.
    • A wheelchair access ramp from level 1 to 2.
    • Wheelchair accessible bathrooms on the ground floor and level 1.
    • A wheelchair is available for use. We recommend calling ahead of your visit to ensure it will be available.

    Please speak to one of our Visitor Services Officers for further queries about other needs.

  • Vision

    Guide Dogs and Assistance Animals are welcome at all WSFQ events and venues, although bookings are essential. If you are blind or have low vision and want to attend an event, Guide Dogs Queensland can provide you with free advice on traveling safely from any location to your event at the Festival. Phone 07 3500 9060 to discuss your travel needs.

  • Companion Card

    WSFQ supports the Companion Card program. For patrons who require assistance of a companion or carer, a second ticket is issued at no cost to the Companion Card holder. Please contact QTIX 136 246 to assist with your booking.

Get In Touch

Your feedback helps us continue to improve our access program and services. Please contact us if you have any queries or suggestions regarding accessibility.

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