FAQs and Tips

Discover Brisbane
Be captivated by Brisbane’s rich chemistry. From eclectic bars to fine dining, and breezy cafes to boutique-lined streets, explore the beautiful parklands, bohemian markets, enticing galleries and bustling urban precincts, each with its own unique vibe. The World Science Festival Brisbane joins an extensive calendar of major events in Brisbane, from international sporting fixtures to blockbuster shows and exclusive cultural events. Embrace your inner style and grace at a Queensland Ballet production, sing along to your favourite musical at the Queensland Performing Arts Centre and see blockbuster exhibitions at Queensland Museum, State Library of Queensland and Queensland Art Gallery/Gallery of Modern Art.

To find out where else you can eat, drink, shop, stay and play, go to visitbrisbane.com.au.

Looking to explore further afield while you’re in town for the Festival? Visit www.queensland.com.

Find our Volunteers
Our Festival Volunteers will be easily recognisable in red World Science Festival Brisbane t-shirts and lanyards. A whole team of helpers are on hand to answer your questions and direct you to venues.

Tell us about your festival highlights
Connect with the festival, stay up to date and share your highlights using our dedicated World Science Festival Brisbane social media channels: Twitter, Instagram, Facebook, using our official hashtag #WSFBrisbane.

Festival Pop-Up Shops
Visit the Festival Pop-Up Shops for books, mementos, science-themed toys and other festival related merchandise. Shops are located at all major venues.

Getting to the Festival

Drive – The Museum and Art Gallery Car Park and QPAC Car Park are located directly below the Cultural Precinct. Cash or Credit Cards (Visa & MasterCard) only, no EFTPOS. Entry via Cultural Centre Tunnel, Stanley Street. For more information visit www.qm.qld.gov.au

Additional parking is available at the Brisbane Conventional and Exhibition Centre. Entry via Grey or Merivale Streets.

Public transport – The Museum and Festival events are in TransLink Zone 1, within walking distance of South Brisbane Railway Station, Cultural Centre Busway station and South Bank CityCat and Ferry terminals. For more information on travel times visit www.translink.com.au  or call TransLink on 13 12 30.

Airtrain connects travellers with Brisbane Airport, Brisbane City and the Gold Coast.  The Museum and Festival events are within walking distance of South Brisbane Railway Station.  Head to airtrain.com.au to book your tickets.

On foot – The Festival is located across the river from the Brisbane CBD at the Cultural Precinct and South Bank. Check the event details on your ticket to locate your venue.

CityCycle – Collect a bike from one of 150 CityCycle stations across Brisbane and ride to South Brisbane Train Station (Grey Street) or The Wheel of Brisbane (Russell Street).

Travel by bus – Murrays Coaches operate daily services between Miles, Chinchilla, Dalby, Toowoomba to and from Brisbane and Brisbane Airport every day.  Web fares available online.

FAQs

  • Can I take photos during the Festival?

    Yes, but filming and photography will not be allowed during performances, panels and talks.

  • Do you have guided tours of the Festival space?

    There will be volunteers working as way finders throughout the Cultural Precinct. They will be able to assist with general enquiries about activities, locations, programs and maps.

  • I have hearing difficulties; can I still enjoy the festival?

    Where possible, events have been programmed at venues with built-in hearing augmentation systems to ensure patrons with hearing difficulties have a meaningful experience at the Festival.  The venue names and details of their facilities are as follows:

    • Queensland Museum – Written representations of QM’s permanent audio visual presentations are available from Visitor Services (Level 2) and the Discovery Centre (Level 3).
    • Queensland Museum Lecture Theatre – QMLT has a hearing loop – A hearing loop is a special type of sound system for use by people with hearing aids. The hearing loop provides a magnetic, wireless signal that is picked up by the hearing aid when it is set to ‘T’ (Telecoil) setting.
    • QAGOMA – An infra-red hearing loop system is installed in the Australian Cinémathèque at GOMA.
    • QPAC – Hearing Loops are available. They can either be pre-booked via QTIX or collected at the Cloak Room on the night. Find out more.
    • Conservatorium – The hearing aid loop will be active for performances that are amplified – ie. all of WSFB’s shows.  Patrons can only access the loop if they are seated in rows K-Q in seats 4-10.  Patrons can access the loop by switching their hearing aid to the ‘T’ setting.  If you are aware of any patrons who require this service that may not be seated in the correct location, please let Michael Hibbard (07 3735 6290) know so they can be re-seated.
    • The Edge – The Edge auditorium is fitted with a RF Hearing Assisted System that is transmitted to a personal device with headphones and neck loops. Should a patron require hearing assistance, please ask at the venue supervisor or reception staff for assistance upon their arrival. Numbers of personal devises available are limited to 10.
  • Can I bring a pram or stroller?

    Yes, you can bring a pram or stroller to most of Festival’s activities. However, due to crowds we recommend using the allocated pram stations* located on the Cultural Forecourt and at Queensland Museum. Prams are not be allowed inside venues during performances, talks and panel discussions.

    *Limited availability. Please do not leave valuables in unattended prams or strollers.

  • Are there venues that are wheelchair accessible?

    Yes. All of our indoor venues are wheelchair friendly. The volunteers and staff will be able to assist with accessing the venue.

  • Where do I collect my tickets?

    Pre-purchased tickets can be collected from all venues before your scheduled event. Limited tickets are available for purchase at the venue unless the event is sold out.

  • I’ve lost my ticket, what do I do?

    Please phone 136 246 as soon as possible. In most instances QTIX will be able to replace your tickets so long as you retain proof of purchase. The theft of tickets should be reported to the police.

    Please note: General Admission tickets will not be replaced and proof of ID and concession are necessary to collect tickets.

  • How can I buy a ticket if I don’t have an email address?

    By phone

    Tickets can be purchased by telephoning QTIX Box Office between Monday to Saturday, 9am to 8.30pm (AEST).

    • 136 246 (Toll free outside the Brisbane metropolitan area)
    • +61 7 3846 4444 (outside Australia)

    In person

    You can also purchase tickets in person from QTIX Box Office Level 1, QPAC, Cnr Grey and Melbourne Streets, South Bank between Monday to Saturday, 9am to 8.30pm.

    WSFB tickets will be available for purchase from the counter on Level 2 of Queensland Museum from Wednesday 21 March to Sunday 25 March, 2018.  All WSFB venues have a box office where tickets can be purchased on the day of the event unless the event is sold out. Please note: these box offices open 90 minutes prior to the event start time and will remain open 30 minutes after the event commences.

  • How do I get a ticket if I don’t have a credit card?

    Prior to the Festival

    Tickets can be purchased in person from QTIX.  The QTIX Box Office is located at Level 1, QPAC, Cnr Grey and Melbourne Streets, South Bank from 9am to 8.30pm, Monday to Saturday.

    QTIX accepts cash and Eftpos, as well as most credit cards.

    During the Festival

    Tickets can be purchased in person from QTIX, Queensland Museum and all WSFB venue box offices.

    All box offices accept cash and Eftpos, as well as most credit cards.

More questions? Get in touch with the Festival team here.