FAQs and tips

Brisbane TEQ

Welcome to the World Science Festival Brisbane

Discover Brisbane
Be captivated by Brisbane’s rich chemistry. From eclectic bars to fine dining, and breezy cafes to boutique-lined streets, explore the beautiful parklands, bohemian markets, enticing galleries and bustling urban precincts, each with its own unique vibe. The World Science Festival Brisbane joins an extensive calendar of major events in Brisbane, from international sporting fixtures to blockbuster shows and exclusive cultural events. Embrace your inner style and grace at a Queensland Ballet production, sing along to My Fair Lady at the Queensland Performing Arts Centre or explore the artistic spectacle of Lucent as it draws together works from the Aboriginal and Pacific collections at the Queensland Art Gallery | Gallery of Modern Art.

To find out where else you can eat, drink, shop, stay and play, go to: visitbrisbane.com.au.

Looking to explore further afield while you’re in town for the festival? Visit www.queensland.com.

Find our Volunteers
Our festival Volunteers will be easily recognisable in red World Science Festival Brisbane t-shirts and lanyards. A whole team of helpers are on hand to answer your questions and direct you to venues.

Tell us about your festival highlights
Connect with the festival, stay up to date and share your highlights using our dedicated World Science Festival Brisbane social media channels: Twitter, Instagram, Facebook, using our official hashtag #WSFBrisbane.

Festival Pop-Up Shops
Visit the Festival Pop-Up Shops for books, mementos, science toys and other festival related merchandise. Shops are located at all major venues.

Travel Tips

Travelling to Brisbane to join the festivities happening throughout World Science Festival Brisbane? Here are some tips to help you navigate your way around the city, and to plan your visit to Queensland’s capital.

  • Getting to Brisbane

    Drive – The Museum and Art Gallery Car Park and QPAC Car Park are located directly below the Cultural Precinct.  Cash or Credit Cards (Visa & MasterCard) only, no EFTPOS. Entry via Cultural Centre Tunnel, Stanley Street. For more information visit our website www.qm.qld.gov.au

    Additional parking is available at the Brisbane Conventional and Exhibition Centre. Entry via Grey or Merivale Streets.

    Travel by train – Airtrain connects travellers with Brisbane Airport, Brisbane City and the Gold Coast. Head to airtrain.com.au to book your tickets.

    Travel by bus – Murrays Coaches operate daily services between Miles, Chinchilla, Dalby, Toowoomba to and from Brisbane and Brisbane Airport every day.  Web fares available online.

  • Getting Around Brisbane

    On foot – The Festival Zone is located across the river from the Brisbane CBD at the Cultural Precinct and South Bank. Check the event details on your ticket to locate your venue.

    CityCycle – Collect a bike from one of 150 CityCycle stations across Brisbane and ride to South Brisbane Train Station (Grey Street) or The Wheel of Brisbane (Russell Street).

    Public transport – The Museum and Festival events are in TransLink Zone 1 and within walking distance of South Brisbane Railway Station, Cultural Centre Busway station and South Bank CityCat and Ferry terminals. For more information on travel times visit www.translink.com.au  or call TransLink on 13 12 30.

  • Accommodation

    As an official partner of the World Science Festival Brisbane 2017, Mantra Group is offering ticket-holders discounted rates at the following hotels:

    • Mantra South Bank
    • Mantra On Edward
    • Mantra Terrace Hotel
    • Mantra On Mary
    • Mantra Midtown
    • Mantra On Queen
    • Mantra On The Quay
    • Mantra Richmont Hotel
    • BreakFree Fortitude Valley

    Book here and enter the Promo Code Worldscience2017 for 10% off the best available rate.

  • Eating out

    As an official partner of the World Science Festival Brisbane 2017, Otto Restaurant will provide 25% off up to the value of $50 for all WSFB ticket holders.

FAQs

  • Can I take photos during the Festival?

    Yes, but filming and photography will not be allowed during performances, panels and talks.

  • Do you have guided tours of the Festival space?

    There will be volunteers working as way finders throughout the Cultural Precinct. They will be able to assist with general enquiries about activities, locations, programs and maps.

  • I have hearing difficulties; can I still enjoy the festival?

    Some of our venues will have the right facilities for people with hearing difficulties to get have a great experience at the Festival. They are as follows:

    • Queensland Museum – Written representations of QM’s permanent audio visual presentations are available from Visitor Services (Level 2) and the Discovery Centre (Level 3).
    • Queensland Museum Lecture Theatre – QMLT has a hearing loop – A hearing loop is a special type of sound system for use by people with hearing aids. The hearing loop provides a magnetic, wireless signal that is picked up by the hearing aid when it is set to ‘T’ (Telecoil) setting.
    • Queensland Theatre – Queensland Theatre has organised for an AUSLAN interpreter for the performance of Constellation, Thursday 23rd March.
    • QAGOMA – An infra-red hearing loop system is installed in the Australian Cinémathèque at GOMA.
    • Conservatorium – The hearing aid loop will be active for performances that are amplified – ie. all of WSFB’s shows.  Patrons can only access the loop if they are seated in rows K-Q in seats 4-10.  Patrons can access the loop by switching their hearing aid to the ‘T’ setting.  If you are aware of any patrons who require this service that may not be seated in the correct location, please let Michael Hibbard (07 3735 6290) know so they can be re-seated.
  • Can I take in a pram?

    Yes, you can bring a pram to most of Festival’s activities. However, due to massive crowds we recommend using the allocated pram stations. Prams will not be allowed inside venues during performances, talks and panel discussions.

  • Are there venues that are wheelchair accessible?

    Yes. All of our venues are wheelchair friendly. The volunteers and staff will be able to assist with accessing the venue.

  • Where do I collect my ticket?

    Pre-purchased tickets can be collected from all venues before your schedule event. Limited tickets are available for purchase at the venue if not sold out prior.

  • I’ve lost my ticket, what do I do?

    Please phone 136 246 as soon as possible. In most instances QTIX will be able to replace your tickets so long as you retain proof of purchase. The theft of tickets should be reported to the police. Please note that General Admission tickets will not be replaced.

    Proof of ID and concession are necessary to collect tickets.

  • How can I buy a ticket if I don’t have an email address?

    Tickets are available from the counter in the main entrance foyer on Level 2 of the Queensland Museum. You can also purchase the tickets from QTIX Box Office Level 1, QPAC Cnr Grey and Melbourne Streets, South Bank 9.00am to 8.30pm Monday to Saturday. Please allow extra time for this. Tickets are also available over the phone.

  • How do I get a ticket if I don’t have a credit card?

    Tickets can be purchased in advance from Queensland Museum or QTIX.

    We accept cash, most credit cards and Eftpos.

More questions? Get in touch with the festival team here.